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Your Trusted Signboard Company in Langkawi – Ready to Assist You

Stuck? Let’s Fix That!

Whether you want to chat with our team or find quick answers about our services as a signboard company in Langkawi, we’ve got you covered!

Meet Our Team

Got questions? Chat with our sales expert for personalized help!

Get Instant Answers

Need quick help? Browse our FAQs for instant answers to your questions!

Meet Our Team

Got questions? Chat with our sales expert for personalized help!

Get Instant Answers

Need quick help? Browse our FAQs for instant answers to your questions!

Wanna Talk to Us?

We’d love to hear from you! Whether it’s a new idea, a product inquiry, or anything in between, let’s have a chat and make it happen with the best signboard company in Langkawi.


Excited to Meet?

We’re thrilled to connect with you! Reach out to our owner, Ms. Jojo, directly for expert guidance and personalized assistance. As a leading signboard company in Langkawi, her passion for excellence ensures every inquiry is handled with care and professionalism. Let’s bring your signage ideas to life together!

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FAQ

Got questions? Find out how Sunshine Advertising, your go-to signboard company in Langkawi, can help with your signage needs in our FAQs.

What happens if I receive the wrong item?

If you receive an item different from what was ordered, we will replace it at no additional cost to you. Please contact our customer service team to arrange a replacement.

What should I do if my item arrives damaged?

We ensure all items leave our facility in perfect condition. However, if your item is damaged during shipping or by customs inspections, please send us proof of the damage and a photo of the packaging label. We will review your case and typically replace the item.

The product I received is smaller than the size announced. What can I do?

If the product size differs by more than 2 centimeters from the dimensions provided on our size chart, please contact us for a replacement. Include measurements of the item you received for a swift resolution.

What if an item is missing from my order?

If you receive fewer items than ordered, contact us immediately. We will send the missing item promptly. If you prefer a refund for the missing item, we will calculate a partial refund based on the fulfillment and shipping cost of the missing item.

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How do I provide proof for a return or refund claim?

For all claims related to wrong items, damages, or size issues, please provide clear photos of the product and any relevant packaging. Email these proofs to our customer service department to facilitate your claim.

How long do I have to report a problem with my order?

Please report any issues within 3 days of receiving your order to ensure timely processing of your return, replacement, or refund.

What is the policy for sale items?

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded. Please consider this when making your purchase.

How long do I have to submit a claim for damaged or defective items?

Claims for damaged, misprinted, or defective items must be submitted within 24 hours of receiving the product. Claims for orders delivered over 1 week old will not be accepted.